Frequently Asked Questions
Everything you need to know about your gear and orders.
How do I know which size soccer cleat to order?
We recommend checking our specific brand size guides as fits vary between Nike, Adidas, and Puma. For the best performance, soccer cleats should have a snug fit with about 1/4 inch of space at the toe.
What is your return policy for customized jerseys?
Items with custom name and number printing are final sale and cannot be returned unless there is a manufacturer defect or a printing error on our part.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for players who need their gear before match day.
Do you offer team discounts for bulk orders?
Yes, Soccer Zone provides special pricing for club, school, and recreational teams ordering 12 or more uniforms or training kits. Please contact our team sales department for a quote.
Are your jerseys authentic or replicas?
We sell both 'Authentic' (the exact version worn by pros on the pitch) and 'Replica' (the fan version). All our merchandise is 100% officially licensed by the respective clubs and brands.
How should I care for my goalkeeper gloves to make them last?
To preserve the latex grip, we recommend pre-washing them before first use and cleaning them with lukewarm water and specialized glove wash after every match. Never dry them on a radiator or in direct sunlight.